Privacy Policy

Effective Date: October 10, 2026

Company: Smith & Tech Wireless LLC, Austell, GA 30106

Contact: [email protected]

1. Information We Collect

Account Info: Name, email, billing address, phone

Device/Network Info: ICCID, IMEI, MDN, APN usage, data session records, device type

Payment Info: Processed by Stripe - we do NOT store card numbers

Support Info: Tickets, call recordings (if you call our VoIP line)

2. How We Use Information

To provision SIMs via PWG API, bill you, provide support, detect fraud, comply with law (FCC, tax). APN: fast.t-mobile.com or pwg.

3. Processors & Sharing

PWG America LLC: For network provisioning, usage, carrier compliance

Stripe Inc.: For payment processing

VoIP.ms: For business phone system (call logs)

Georgia Dept. Revenue / IRS: As required by law

We DO NOT sell your personal data.

4. Cookies

Our site smithandtech.com uses essential cookies for login/cart and analytics cookies (Google Analytics). You may disable in browser.

5. Data Retention

We retain account and transaction records for 7 years per Georgia/IRS requirements. Usage logs 12 months. You may request deletion of non-legally-required data via [email protected].

6. Your Rights (CCPA/Georgia)

Georgia residents: Right to know, delete, opt-out of sale (we don't sell), non-discrimination. Email [email protected]. We respond within 30 days.

7. Security

We use HTTPS, encrypted API keys to PWG, and Stripe vault. No system 100% secure.

8. Chil

dren

Not directed to under 13.